FAQs

 

Pre-orders:

The majority of the Pre-orders are crowdfunded games either from Kickstarter or Gamefound.  We do not have any additional information than what is posted in the updates section of these respective websites.  We ship all games within 1 day of receiving them.  Therefore we can only reiterate the same information given there.  We advise you to follow these updates as we do not have any additional information.  

How does your Partial Payment Pre-order work?

Partial Payment Pre-orders are made available for games that are more than 90 days away from fulfillment, for those that want to Reserve their products ahead of time and lock in a good price we offer a Pre-order for games that to our knowledge are no longer available via Pledge Manager.  You can make a lesser payment and then pay the rest before we are ready to ship out the games. If you are unable to pay the remainder in an appropriate time we will refund you your money and make it available to another customer.  

What if I want to cancel a Pre-order?

There is no fee and you will be refunded in full as long as you cancel before the item is shipped.  You will receive a full refund less a 3% payment processing fee.

Can you print from STL files not included on your website?

Absolutely, just email us at GameWorkCreate@gmail.com and we will send you a personalized quote based on the print job.

Are you able to resize or scale products offered for 3d Printing?

Yes, we try to include the size and scale of each print, but if you would like anything scaled up or down just email us at GameWorkCreate@gmail.com and we can accommodate almost any size desired.  If you are unsure of the size of a print you see feel free to submit a question on the product page.

How does the Rewards program work?

You receive 1 point for every $1 spent.  It is 25 points for $1 off which equates to 4% credit back on all purchases good towards all items.  You can also complete tasks to receive free points.  If you sign up and complete all the easy tasks you will already have $12 off your first purchase.  Which for some items would make them free.  There are also VIP tiers for different amounts spent.  When you reach new tiers your points multiplier goes up and you receive additional discounts.  If you have any questions please feel free to email us at gameworkcreate@gmail.com or use the message us button.